CEOs remain ultimately responsible for strategic decisions, however, in many organizations they are delegating most of the process to a chief strategy officer (CSO) or a centralized unit that embodies multiple roles and responsibilities to manage and oversee the strategy development and execution—Strategy Management Office (SMO).

We serve clients to determine who should be managing the strategic planning process and how. We can provide guidance on the array of functions that CSOs and SMOs perform, including:

• Architect to design the strategic framework and its close loop processes including the roadmap, procedures, tools, templates, dashboards and others.
• Process Owner to develop and oversee the execution of processes required to manage the strategy.
• Coordinator to support the other departments in linking the strategy to business planning and operations.
• Change Agent to facilitate the change process and act as a coach to enable best practice sharing and strategic learning.