It’s common to see a strong commitment to business goals at the executive level, which then gets lost or diluted as it filters down through the organisation, especially at the level of frontlines and customer interface. This is due to improper cascading down of strategy to all the levels of organization. People engagement is the magic ingredient for business success. It relates to the level of an employee's commitment and connection to an organization. When done effectively, it reduces staff turnover, enhances their morale and increases productivity.

At Devon, we work with our clients to co-design and co-manage people engagement initiatives to harness the minds and hearts of their employees in order to create ownership of the organizational mission. Leveraging our expertise, we integrate job role and how it contributes to corporate goals and customer experience to instill performance culture. Organizations who are able to inspire and engage their teams take their business to new levels of success.